Privacy Policy

PRIVACY POLICY

Last updated: September 14th, 2024

1. INTRODUCTION

Hypnothera ("we", "our", or "us"), a product of El Sueno LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Hypnothera application ("the App"), including both our web platform and mobile applications.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. INFORMATION WE COLLECT

2.1 Information You Provide

We collect information that you provide directly to us when you use our App:

• Personal Identifiers: Such as your name, email address, and age.
• User Content: Information you provide during the AI-driven interview process, which may include personal preferences, goals, and any other information you choose to share.

2.2 Mobile Device Data

When you use our mobile application, we may collect:

• Device information (such as your mobile device ID, model, and manufacturer)
• Operating system type and version
• Device settings
• App usage data
• Crash reports and performance data

2.3 Health and Sensitive Data

Please note that while we do not directly collect health data, you may choose to disclose health-related information during the interview process. Any such information will be treated as sensitive personal data.

3. HOW WE USE YOUR INFORMATION

We use the information we collect or receive:

• To provide and maintain our App
• To generate personalized hypnotherapy scripts tailored to your needs and preferences
• To contact you regarding your account, if necessary
• To respond to your inquiries and provide customer support
• To improve our mobile application experience
• To sync your data across devices
• To enable offline access to your content

We do not sell your personal data or use it for any purpose other than providing and improving our services.

4. DISCLOSURE OF YOUR INFORMATION

We may share your personal information with:

• Third-party AI services (such as OpenAI or Anthropic) to generate hypnotherapy scripts
• Mobile platform providers (such as Apple) as required for app functionality
• Service providers we use to support our business (e.g., cloud storage providers, email service providers)
• Analytics providers to help us understand app usage and improve our services

We may also disclose your information:

• To comply with any court order, law, or legal process
• To enforce or apply our terms of use and other agreements
• If we believe disclosure is necessary to protect rights, property, or safety

5. DATA STORAGE AND SECURITY

Your information is stored in a Supabase database and, for mobile users, partially cached locally on your device for offline access. We retain your data for as long as you maintain an active account with us.

5.1 Mobile App Security

For our mobile application:

• Data cached on your device is encrypted
• You can clear locally stored data through the app settings
• We recommend enabling device-level security (such as PIN or biometric authentication)

6. YOUR RIGHTS

You have the right to:

• Access the personal information we have about you
• Correct any inaccuracies in your personal information
• Delete your personal information
• Object to the processing of your personal information
• Request data portability
• Opt out of analytics collection

You can exercise these rights through the App's user interface or by contacting us at hello@hypnothera.ai.

7. CHILDREN'S PRIVACY

Our App is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this App. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

8. MOBILE APP SPECIFIC PROVISIONS

8.1 Push Notifications

Our mobile app may request permission to send push notifications. You can manage these permissions through your device settings.

8.2 Offline Access

To enable offline access, we cache some of your data locally on your device. You can manage this through the app settings.

8.3 Third-Party Services

Our mobile app may use third-party services that collect information used to identify you. Links to privacy policies of third-party service providers used by the app will be provided in the app settings.

9. CHANGES TO OUR PRIVACY POLICY

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this privacy policy.

10. CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact us at: hello@hypnothera.ai